Customer-Centricity

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Search Results for "Customer-Centricity" (27 articles)
Equity Group Managing Director and Chief Executive Officer, Dr James Mwangi. Courtesy
Featured

FEATURED: Equity Group ranked world’s 2nd strongest banking brand

Tuesday, March 12, 2024
Delegates follow a presentation during the launch of ‘Ramba na Britam,’ a unique and affordable medical insurance product specifically designed for organised groups. All photos by Craish Bahizi
Featured

FEATURED: Britam Rwanda launches new medical insurance product

Tuesday, January 30, 2024
Ecobank Rwanda officials and customers cut a cake to launch Customer Service Week on Monday, October 2 . Photo by Emmanuel Dushimimana_The New Times

Digital marketing’s crucial role in elevating Customer Service Week

Thursday, October 05, 2023
The New Times

Making lives better one interaction at a time

Monday, October 02, 2023
Julius Karake, Country Manager for SPENN Rwanda. Photo by Emmanuel Dushimimana.
Featured

SPENN Rwanda, Hexakomb partner to revolutionalise money transfers for customers

Wednesday, June 21, 2023
I &M Bank staff serve a customer at Kigali Heights branch. The Bank reported Rwf19.6 billion in net revenue, an increase of 20 per cent compared to June last year. Photo: Sam Ngendahimana.
Featured

I&M Bank registers Rwf6.5 billion in profit in the first half of 2022

Friday, August 26, 2022
Equity Group Managing Director and CEO, Dr. James Mwangi (left) Group Executive Director, Mary Wamae (centre) and Equity Bank Kenya Managing Director, Gerald Warui (right), discuss the 2022 Half Year performance during the Group Investor Briefing.
Featured

Press Release: Equity Group reports first-half performance that reflects business transformation, recovery and resilience

Tuesday, August 23, 2022
The New Times

EDITORIAL: Time for financial institutions to drive consumer awareness

Tuesday, November 16, 2021
I&M Bank staff attend to a customer at Kigali Height branch. Rwandan millennials, born between 1981 and 1996, dominate the banking sectoru2019s borrowing market, at 56.4 per cent, ahead of Gen X, born between 1965 and 1980, who are at 21.5 per cent, the latest credit data shows.

Young Rwandans dominate loans uptake

Monday, November 15, 2021
Annie Nibishaka, Managing Director, UAP Insurance Rwanda. / Photo: Courtesy.
Featured

FEATURED: Customers are the centre of UAP – CEO Nibishaka

Wednesday, October 06, 2021
The New Times

FEATURED: Unimoni renews partnership with Rwanda Cricket Association for 2019 season

Monday, July 22, 2019
Sandra Idossou. / Courtesy
Society

Sandra Idossou on customer service and technology

Sunday, September 03, 2017