Service-delivery

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Service-delivery" (4405 articles)
Rwanda's high commission in the United Kingdom has launched “Nshuti”, an artificial intelligence-powered chatbot aimed at enhancing service delivery. Courtesy
Technology

Rwanda high commission in UK deploys AI to enhance service delivery

Friday, February 20, 2026
Panelists engage in a discussion at the 20th National Dialogue Council "Umushyikirano" at Kigali Convention Centre on Thursday, February 5. Photo by Olivier Mugwiza
Politics

What are the 12 resolutions adopted at the 20th Umushyikirano?

Tuesday, February 17, 2026
Ndoli Mitali, the Chief Commercial Officer at Broadband Systems Corporation speaks during an interview in Kigali. Photo by Kellya
Featured

BSC’s Starlink authorisation enhances internet reliability in Rwanda

Tuesday, February 17, 2026
The New Times
Technology

Techies decry barriers 'holding back' Rwandan-context AI

Monday, February 16, 2026
The 2025 Rwanda Governance Scorecard (RGS) recorded high performance in reconciliation, social cohesion, and unity, with scores above 95%, reflecting sustained efforts to foster a unified citizenry. File

Decentralization: How grassroots governance is driving unity and inclusion

Monday, February 16, 2026
Panelists engage in a discussion at the presentation of the latest edition of the Transparency International Corruption Perceptions Index (CPI)
Editorial

Despite the good ranking, war on graft is an ongoing endeavor

Thursday, February 12, 2026
A road construction project in Kigali. Local govt officers say the 2022 law is leading to delays in some projects due to its centralised approach.
Infrastructure

Delays, inflated costs 'hit public projects' under new system

Thursday, February 12, 2026
The new kit, each valued at over Rwf1.45 million, is designed to detect faulty meters, prevent overcharging or undercharging, and strengthen trust in rural water services. Photos by Craish BAHIZI
Featured

Featured: New meter test kits to improve rural water billing, cut losses

Thursday, February 12, 2026
Doctors perform a neurosurgical operation at Kacyiru District Hospital on January 21, 2020. (File)
Health

Inside push to localise specialist healthcare

Thursday, February 12, 2026
Madeleine Nirere, the Ombudsman speaks during the launch of the report on Tuesday, February 10. Craish BAHIZI
Rwanda

Corruption: What's behind Rwanda's top performance in global ranking

Wednesday, February 11, 2026
Students follow the Minister for National Unity and Civic Engagement Jean Damascene Bizimana's remarks Kagarama Secondary School in Kicukiro District. Courtesy
Education

The educated should take the lead in using proper Kinyarwanda - Bizimana

Wednesday, February 11, 2026
A collage of Karisimbi Cave Resort owner Aline Ishimwe speaks during a panel discussion at Umushyikirano on Friday, February 6, and some facilities of her resort in Musanze District.
Women

From stall to eco-resort: One woman empowering the next generation of entrepreneurs

Wednesday, February 11, 2026