Service

Do you have an idea for The New Times to cover? Submit it here!
Search Results for "Service" (19719 articles)
Workers at Nyabisindu Rehousing Project in Remera Sector of Gasabo District on June 29. Photo by Emmanuel Dushimimana
Housing

Housing: 7 models to replace individual homebuilding

Monday, July 13, 2026
Former Emir of Qatar Sheikh Hamad bin Khalifa Al Thani, died on Sunday, July 12, at the age of 74. Courtesy
International

Kagame condoles with Qatar after death of former emir

Sunday, July 12, 2026
Alexander Zverev (left) and Jannik Sinner are set for their 15th meeting
Tennis

Champion Sinner wary of Zverev before Wimbledon final

Sunday, July 12, 2026
L-R: Maj Gen Emmanuel Bayingana, Brig Gen Albert Rugambwa, and Maj Gen Vincent Gatama.
Security

RDF honours retiring Generals Bayingana, Gatama and Rugambwa for dedicated service

Saturday, July 11, 2026
Didier Mutabazi, the CEO of TransUnion Rwanda, speaks during the presentation of the Consumer Pulse Survey report, on Thursday, July 9, 2026. Courtesy.
Technology

Digital fraud surge threatens trust as scammers target six in 10 consumers

Saturday, July 11, 2026
Emile Kinuma, Head of Growth at Watu Rwanda (L); Andrii Volokha, General Manager of Watu East Africa; and Airtel Rwanda Managing Director Sujay Chakrabarti (R), alongside other participants at the event, pose with a symbolic smartphone-shaped partnership board during the launch of a new smartphone financing initiative in Kigali on July 9, 2026. PHOTO by Craish Bahizi.
Featured

Airtel Rwanda, Watu make smartphones more accessible with new financing deal

Friday, July 10, 2026
Customer experience, at its heart, is not about technology. It is not about systems. It is not even about service. It is about making another human being feel seen, heard, and understood. Internet

Was anyone listening?

Friday, July 10, 2026
Tinashe Gatimu and her mother, Caroline Gatimu, during a past rally competition. Courtesy

The Gatimus: A mother-daughter bond forged through motorsport

Friday, July 10, 2026
RUBiS Energy Rwanda, in partnership with Castrol, is supporting Kenyan rally crew Jasmeet and Ravi Chana during the 2026 Rwanda Mountain Gorilla Rally (RMGR).
Featured

RUBiS Energy, Castrol back Chana Brothers for Rwanda Mountain Gorilla Rally

Thursday, July 09, 2026
Inmates at Nyarugenge Prison in Mageragere Sector in Kigali. The Minister said that Plea bargaining also has become another tool for reducing pressure on courts. Since the new policy, 35,878 criminal cases have been resolved through plea bargaining. Photo by Craish Bahizi
Rwanda

What has Rwanda achieved four years after new criminal justice policy?

Thursday, July 09, 2026
A section of Rubaya mines, a series of coltan mining sites near the town of Rubaya in Masisi Territory, North Kivu, Democratic Republic of the Congo. Courtesy Luwowo is one of several validated mining site that respect CIRGL-RDC norms and guaranties conflict free minerals.

Who really profits from DR Congo’s minerals?

Thursday, July 09, 2026
Inmates during ICT class at Nyarugenge Prison in Kigali. Photo by Craish Bahizi

The missing middle: Rwanda's next access to justice conversation

Wednesday, July 08, 2026