Customer-service

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Search Results for "Customer-service" (2643 articles)
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Featured

Building skills, creating opportunities: How Harambee connects employers and talent

Tuesday, October 20, 2026
Ecobank Rwanda CEO Caline Umutoni poses for a photo with staff and customers during the launch of the customer service week.

The extra mile: Have we made it possible?

Monday, October 12, 2026
RDB Chief Executive Officer Jean-Guy Afrika delivers his remarks during the national NAYOMBI Customer Service Campaign on October 8. Courtesy
Business

RDB mulls new platform for businesses to report service delivery obstacles

Thursday, October 08, 2026
Bank receptionists interact with a customer at Access Bank branch in Kigali. Photo by Craish BAHIZI

Why good service and good security are one conversation

Thursday, October 08, 2026
Bank of Kigali CEO Diane Karusisi, said the agent network will be central to reaching the additional customers. Photos by Elvis Ndateba
Featured

BK expands role of 5,000 agents as it targets doubling customer base

Monday, October 05, 2026
Some people during exercises at Fitness Point Gym in Kigali. File
Health

Rwanda’s fitness boom creates new jobs, business opportunities

Monday, October 05, 2026
Bank of Africa Rwanda representatives and other other participants pose for a group photo at the bank's International Coffee Day event.
Featured

Bank of Africa Rwanda unveils flexible financing approach for coffee businesses

Saturday, October 03, 2026
Sumit Khandelwal XOXODAY Chief Executive Officer
Featured

Xoxoday expands loyalty and rewards focus in Rwanda as AI reshapes customer engagement

Monday, September 28, 2026
Workers load goods onto a truck for transportation to upcountry destinations in Nyarugenge District, Kigali. Photo by Craish Bahizi.

When prices rise, businesses must work harder to prove their value

Friday, September 25, 2026
Workers load cargo for export at Kigali International Airport. File

Africa’s trade ambitions need cheaper flights

Tuesday, September 22, 2026
RwandAir staff pose with the award. Photo credit, RwandAir media.
Aviation

RwandAir wins continental award for best staff

Saturday, September 19, 2026
Revelers attend Kwita Izina Community Celebration Concert an evening entertainment at Ubworoherane Stadium ahead of the 21st Baby Gorilla Naming Ceremony in Kinigi sector.
Tourism

Musanze businesses cash in on Kwita Izina visitor surge

Friday, September 04, 2026