Season III of the annual Service Excellence Awards is on this Saturday, at Lemigo Hotel in Kigali. According to organisers, the third edition will place special focus on the contribution of technology, and ICT toward improvement of the Service sector in the country.
This year, the awards return bigger and better, with 40 competition categories, from 18 categories last year, and 12 at the inaugural edition in 2016.
The awards were launched in December 2016, by East Africa Youth Development Agency. The first edition took place at the Kigali Serena Hotel, and the second edition at Park Inn by Radisson.
According to Emmanuel Mugisha, the managing director of East Africa Youth Development Agency, the awards seek to reward outstanding service by companies, institutions and celebrities, with a focus on how technology or ICT has contributed towards improvement of the Service sector in Rwanda.
The two-week public nomination window for the awards closes on Thursday, October 4, two days to the awards gala.
Online voting by the public will account for 40 per cent of the vote, while the other 60 per cent will be cast by organisers and the jury through research.
Attendance to the event will be 90 per cent by invite, while the remaining 10 per cent is for members of the general public.
East Africa Youth Development Agency, the organisers, are also behind similar awards like the Rwanda Broadcasters Excellence Awards, launched in 2013, and the Made in Rwanda Awards.
Best bank of the year
Insurance company of the year
Best airline of the year
Travel agency of the year
Tourism company of the year
Petrol station of the year
Retail shop/supermarket of the year
Best hotel of the year
Bar/night club of the year
Coffee shop/restaurant of the year
Forex and money transfer company of the year
Local transport company of the year
TV channel provider of the year
Internet service provider of the year
V show of the year
Online publishing website of the year
Hard copy magazine of the year
Radio show of the year
Telecom company of the year
Social media brand of the year
Food and Beverage Company of the year
Consumer product of the year
Manufacturing company of the year
Technology company of the year
Best mobile application of the year
Job recruitment agency of the year
Public institution of the year
Health center of the year
Online shopping website of the year
Learning institution of the year
Twitter personality of the year
Young innovation of the year
Incubation center/hub of the year
Gaming center of the year
Graphic design and printing company of the year
Digital marketing agency of the year
Miss social media 2018
Customer care personality award
Energy service provider of the year
Gaming centre of the year.