Season III of the annual Service Excellence Awards is on this Saturday, at Lemigo Hotel in Kigali. According to organisers, the third edition will place special focus on the contribution of technology, and ICT toward improvement of the Service sector in the country. This year, the awards return bigger and better, with 40 competition categories, from 18 categories last year, and 12 at the inaugural edition in 2016. The awards were launched in December 2016, by East Africa Youth Development Agency. The first edition took place at the Kigali Serena Hotel, and the second edition at Park Inn by Radisson. According to Emmanuel Mugisha, the managing director of East Africa Youth Development Agency, the awards seek to reward outstanding service by companies, institutions and celebrities, with a focus on how technology or ICT has contributed towards improvement of the Service sector in Rwanda. The two-week public nomination window for the awards closes on Thursday, October 4, two days to the awards gala. Online voting by the public will account for 40 per cent of the vote, while the other 60 per cent will be cast by organisers and the jury through research. Attendance to the event will be 90 per cent by invite, while the remaining 10 per cent is for members of the general public. East Africa Youth Development Agency, the organisers, are also behind similar awards like the Rwanda Broadcasters Excellence Awards, launched in 2013, and the Made in Rwanda Awards. Categories Best bank of the year Insurance company of the year Best airline of the year Travel agency of the year Tourism company of the year Petrol station of the year Retail shop/supermarket of the year Best hotel of the year Bar/night club of the year Coffee shop/restaurant of the year Forex and money transfer company of the year Local transport company of the year TV channel provider of the year Internet service provider of the year V show of the year Online publishing website of the year Hard copy magazine of the year Radio show of the year Telecom company of the year Social media brand of the year Food and Beverage Company of the year Consumer product of the year Manufacturing company of the year Technology company of the year Best mobile application of the year Job recruitment agency of the year Public institution of the year Health center of the year Online shopping website of the year Learning institution of the year Twitter personality of the year Young innovation of the year Incubation center/hub of the year Gaming center of the year Graphic design and printing company of the year Digital marketing agency of the year Miss social media 2018 Customer care personality award Energy service provider of the year Gaming centre of the year. editorial@newtimes.co.rw
