Imagine this: You’re thousands of miles away from Rwanda, and you need to replace your ID, renew your passport, obtain a birth certificate, or process an important government document. In the past, this meant long waits, intermediaries, and unnecessary multiple travel. But now, all of that has changed. As a leading digital transformation initiative, Irembo facilitates streamlined access to essential government services through its IremboGov platform. The platform currently provides the Rwandan diaspora members convenient access to more than 240 government services. Through personalised accounts, users can make applications securely and independently from any global location. No more third-party reliance, no more bureaucratic headaches, just a seamless, digital-first experience that keeps you connected to your homeland Bridging the distance: A digital solution for every Rwandan Rwandans abroad face unique challenges when accessing government services. Time zone differences, slow processing, and reliance on others often make simple tasks unnecessarily complicated. IremboGov eliminates these barriers, ensuring that every Rwandan, whether in New York, Paris, or Nairobi, can manage their government services effortlessly. Why the diaspora loves IremboGov Access anytime, anywhere – Whether it’s midnight in Canada or early morning in Kigali, IremboGov is available 24/7. No intermediaries – Apply directly, with full autonomy over your documents and requests. Transparency at every step – Track the status of your applications in real time. Secure & user-friendly – Our streamlined interface and secure account system provide you with a safe and intuitive experience. From renewing passports to requesting national IDs, IremboGov puts the power in your hands where it belongs. A game-changer: Access over 240 government services Getting started is easy: 1. Visit: Head to irembo.gov.rw 2. Register: Sign up as a citizen living in the diaspora for a secure account in minutes using your, a. Consular card number, applied through the Rwanda Community Abroad website. b. Rwandan national ID number 3. Explore: Browse and apply for different services tailored for all IremboGov users, with even more coming in 2025. In a significant move towards inclusivity, we have extended vital identification services to the Rwandan diaspora together with the Rwanda National Identification Agency (NIDA). Through this collaboration, citizens living abroad can now access essential services, including: Application for a National ID for diaspora applicants without an NPR number ID correction for Diaspora ID replacement for Diaspora This initiative bridges a crucial gap, ensuring that Rwandans worldwide maintain their connection to home through proper identification, whether applying for their first ID upon reaching eligible age, replacing a lost ID, or correcting information on the current ID. By digitising these services, we have eliminated all barriers, allowing our global citizens to manage their identification needs efficiently and securely online. These services and many more strengthen national connections by helping the diaspora maintain official ties to their homeland. Real stories: The IremboGov impact A Rwandan living in Belgium recently needed to replace his National ID. Initially worried that he would need to wait for his summer holidays back home, he instead logged into his IremboGov account. Within minutes, he submitted his application and received live updates throughout the process. Thirty days later, his National ID was ready for pickup at the Rwandan embassy—fast. Transparent. Help is always on the way For those who need support, Irembo offers dedicated multilingual assistance: Email: supportdiaspora@irembo.com WhatsApp: +250 792 222 220 Call Centre: +250 788 124 700 No matter where you are, help is only a call or message away. About Irembo Irembo is a technology company founded in Kigali in 2014 to make Rwanda a digital society. In July 2015, we launched our first product, IremboGov. As a digital services provider to the Rwandan Government, we deliver services and innovative digital solutions that enable public agencies to process millions in revenue digitally and help citizens access public services efficiently. Today, we are expanding our product offerings to allow any organisation, public or private, to digitally transform and offer its users better services with meaningful impact.
