Best service provider to be named in January

The organisations with best and worst service provision in the country will be announced in January. A survey to choose the top service providers is already underway. It is being conducted by the ServiceMag, a services sector oriented publication, and aims at promoting customer care and improve service provision in public and private sector organisations, said Sandra Idossou, the ServiceMag’s publisher. The immigration and emigration department was voted best service provider for 2012, and also topped in the government departments’ category, while Camellia Tea House won in the restaurants category, Nakumatt in the supermarkets category and Kigali Central University Hospital (CHUK) was the health providers’ winner. To participate in the survey, log on to www.theservicemag.com by December 6. The winners will be announced in January, according to Idossou.The government is promoting customer care to improve service provision at any of its departments and in the private sector. It believes this will attract more visitors into the country and enhance customer experience, especially in the services sector.

News

Best service provider to be named in January