Fifteen women across the East African Community (EAC) bloc will be recognised by The ServiceMag, a Rwanda-based service-oriented publication, for championing and promoting exceptional service delivery and exemplary leadership in the region. The Service Champions, according to the publisher of The ServiceMag, Sandra Idossou, will be awarded for championing service excellence in their respective countries as part of the activities to mark this year’s International Women’s Day that falls tomorrow. The EAC bloc is made up of Rwanda, Uganda, Tanzania, Kenya and Burundi.

"For several years now, The ServiceMag has regularly organised events to appreciate service champions. This year, we are calling for nominations through social and mainstream media, for women in the service sector in East Africa who are championing and promoting exceptional service delivery and, by extension, demonstrating visionary leadership in advancing the course of exemplary customer service in the region. After nominations, 15 women will be selected representing their countries,” Idossou said in a media statement.

"By celebrating International Women’s Day through this event, we seek to raise East Africa’s service sector’s competitiveness by motivating organisations and individuals to create compelling experiences or adopt best practices.” She added that the awards seek to celebrate and recognise individuals in the service sector for delivering outstanding service experiences and demonstrating excellence.

Idossou noted that organising the event in Rwanda will also help prop up the country’s customer service and help make it a ‘centre for service excellence’ in the region.

She added that the magazine organises the awards to celebrate and recognise individuals and firms in the service sector for delivering outstanding service experiences and demonstrating excellence

Nominations

To nominate, log on www.theservicemag.com, choose a category and nominate your extraordinary women in the service industry in Rwanda, Burundi, Tanzania, Uganda and Kenya. Deadline for submission of nominations is March 8.

The stories of the winner will be featured both in www.theservicemag.com platforms and regional media houses, according to Idossou.