BY THOMAS KAGERA

Business Process Outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for some critical services without fulltime need depending on the size of the business and can also be consumed by big companies in specific areas of business and financial management.

This, in the process, helps companies, mainly SMEs that cannot afford hiring full time services of experts.

This means that even small medium enterprises can have the privilege of employing or getting specialised services that they cannot keep internally but can access them. For instance; internal audit as part of services when the company may not face the cost of in house fulltime qualified internal auditor.

Usually, BPO is implemented as a cost-saving measure for tasks that a company requires.

"BDO East Africa Rwanda offer BPO services in especially financial services and have a wide range of clients on the local market because there is lack of professional accountants in Rwanda,” explains Habineza Emmanuel, the Country Partner.BDO therefore overcomes some of the challenges that the market is facing, by providing all high level finance management services through BPO; gets primary information from the client, digest it and produce a high level report for management to help in decision making.

The client only pays for the hours a BDO staff will have spent working on the files.