I&M Bank Rwanda Plc customers can now pay for IremboGov services by using the bank’s payment platforms, thanks to the integration launched Wednesday, October 25.

Named "Byoroshye”, the integration seeks to enhance the process of payment for IremboGov services for both citizens and I&M Bank customers. It is designed to streamline the user experience, making it accessible to a wider audience, and thereby allowing more people to take advantage of the diverse range of available services.

The payment platforms that can be used include iClick (internet banking), Mobile App, USSD, Cards, and the branch. To pay, customers will log in these platforms or visit their nearest I&M Bank branch and utilize their billing ID generated by IremboGov to complete the payment, free of charge.

Speaking during the launch, I&M Bank Rwanda’s Chief Operating Officer, Paul Sagnia, said the partnership with Irembo is a giant step forward for the bank and a testament to their commitment to innovation and always bringing solutions to customers’ needs.

"We are thrilled to offer our clients the convenience of paying with our digital platforms when interacting with IremboGov,” he said.

"This is just the beginning and a reminder of our promise to customers that we are on their side. We will keep pushing boundaries, crafting disruptive innovations that align seamlessly with our strategy, and ensuring we delight our customers like never before. We are en route to creating a brighter, digitally-led, and more accessible financial future.”

Sagnia discussed the importance of seamless and convenient service fulfillment, focusing on accessibility and ease of use.

He highlighted I&M Bank Rwanda’s continuous efforts to stay at the forefront of digital transformation with their recent launch of online onboarding, adding that the bank is committed to ensuring customer satisfaction and supporting government initiatives for convenience.

Israel Bimpe, the CEO of Irembo, said their institution and I&M Bank Rwanda share the same values and goals of improving people’s lives.

"We are adamant about being obsessed and relentless about the impact and the change that happens in people’s lives,” he noted.

Bimpe stressed the importance of making services accessible to everyone, regardless of their location or digital literacy, and saw the partnership with I&M Bank Rwanda as a means to achieve that.

"We’re delighted to work together and create an interconnected system that allows citizens, businesses, and anyone using Irembo’s services or our payment solutions to easily access what they need,” he said.

He envisioned creating more value for the ecosystem, and thanked both teams for their innovation and creativity, looking forward to a long-term partnership in the payments sector.