A regional bus company has installed Wi-Fi connection on their fleet, an effort officials said will go a long way in upping service delivery to travellers. Jaguar Executive Coaches said the initiative is aimed at responding to the needs of society, and hopes it will give them a competitive edge over other regional bus operators.Jaguar coaches shuttle passengers between Kigali and Kampala in Uganda. Alex Katete, the company’s regional office manager at Nyabugogo Bus Terminal, said: “We are in a digital world where people want to feel connected all the time. For that reason and as customer care incentive, we have installed the Wi-Fi on many of our buses.”The connection is fairly fast, at 21.6MB per second, and the company hopes that by the end of this month, all their buses will have been connected, Katete said.He said this exercise began in June and the company is making an effort to install charging systems on each and every bus in order to make movement easier for its customers.“You can charge your phone, laptop or any appliance while travelling. I am a researcher and sending and receiving data has been made easy, I don’t have to worry about my Internet or battery,” said William Tugume, who regularly travels by Jaguar buses.Jaguar Executive Coaches has a fleet of 24 buses.
