As Rwanda starts activities to mark the International Customer Service Week, The ServiceMag, a customer service-oriented publication, and its partners are organising an event, where the top service sector employees will be rewarded.
The Customer Service Week, that starts today and ends on October 9, is aimed at recognising the importance of customer service, and to honour the people who serve and support customers every day, according to Sandra Idossou of The ServiceMag. This year’s theme is; “Daily Heroes”.
Idossou encouraged firms and customers to nominate service industry employees, who stand to win various prizes at the October 8 event.
The event at the Kigali Serena Hotel is sponsored by Ecobank, Serena, Bralirwa and RwandAir. The events media partners are The New Times, KFM, RBA, CFM, TV10 and Royal FM.
“The radio stations will call some of the nominated workers during the week to thank them for their good work. TV crews, will also visit some of the nominated staff to appreciate them.”