MTN Rwanda is looking to provide new digital solutions, like data backup and infrastructure support services, to corporate and small-and-medium enterprises market segments, a move that could ease business operations and boost profitability of the firms, writes Ben Gasore.
“We not only want to be seen as a provider of connectivity, but also to look for other ways we can serve customers better and ease their processes,” Gunter Engling, MTN Rwanda new chief executive officer, said during a dinner to welcome him last week.
Engling, who replaced Ebenezer Asante in July, pledged to continue developing the firm’s digital services, expand product reach and improve customer services. “My predecessor has done a wonderful job, taking the company forward in a very competitive environment,” he noted. MTN Rwanda is the leading telecom firm in the country. The firm’s 20 per cent stake is owned by Rwanda Stock Exchange-listed, Crystal Telecom. Therefore, shareholders will be watching how the new CEO steers the firm to continued profitability.
Prior to joining MTN Rwanda, Engling was executive for MTN Group finance, and has been with MTN for almost 12 years.