Being an air hostess is more than the looks and smiles, says Umurungi

Glamorous, smart and sophisticated- that’s the image most people get when they hear ‘air hostess’. Clad in classy suits, trained to be professionals in customer service, and of course, their most revered perk; globe-trotting from continent to the other; that’s the life an air hostess embraces.
Umurungi inside a RwandAir plane.
Umurungi inside a RwandAir plane.
Donah Mbabazi