Poor servicing is offered by Akagera Motors

Editor, I recently visited Akagera Motors to have my car serviced in the hope that, I would get the best expertise there as compared to any other garage in Kigali since they were the Toyota representative in Rwanda. However, what I received was wanting and left a lot to be desired. They do not only fit your car with substandard parts, a complete check up is not done like is done in other Toyota agencies in the region, like for example Toyota East Africa in Nairobi. Is the issue that Akagera Motors is utilizing unqualified service technicians and mechanics or is it that they don’t have proper diagnostic tools?