To do business, you must respect your customer. In Rwanda, they are not numbers or statistics; they are people, and Electrogaz understands that this year, to make this country a better place, business must stay with the customer, and not leave him behind.
There are certain institutions, services, and resources within Rwanda that must, if a democracy is to stay true to its word, be as least costly as possible. Some elements of life, such as water for instance, must always stay close to the people.
Electrogaz is trying to make that a reality today. It is rare in the world and economy that prices ever fall for consumer goods. To see this occur in any sense, but especially from a parastatal company with no real competition, is a reason for great appreciation.
Unsurprisingly, it is something that other institutions throughout Rwanda should take up. It should always have been and be the status quo for how business is done in developing worlds, if we are to stay sincere to the cause of building this country together.
Sadly, this is also a day of stark contrast, as one cannot help but comment on the voracious education practices in the country.
It is very commendable that the private sector took the trouble to help the government put up institutions to educate our children. But because of the very exorbitant fees, one ceases to wonder whether it is a service or a purely business venture, for profits to be maximized at all costs.
If we have finished constructing our libraries, play grounds, swimming pools and all utilities that always make schools feel complete, let us lower fees so that all children can afford to attend.
It seems impossible to imagine a day when that would happen, but Electrogaz has shown that it can and does happen; that it’s not just being knowledgeable, it’s being wise.
Today in Rwanda, that is true patriotism.
And now, Electrogaz, let us have more water flowing everywhere in Rwanda. It is not enough to merely cut costs.