Customer service getting there

Editor, When the government announced its efforts to better customer care service in the country, we held our breath. This was mostly because we knew that this would be a fight against a culture of poor service, which we had become accustomed to. It seemed impossible for change to occur simply because poor customer service seemed to be here to stay.
A smile and quick service is of paramount importance when working in the service industry
A smile and quick service is of paramount importance when working in the service industry
Times Reporter