Ask the Doctor: My skin is falling apart!

I am a 24-year-old lady with normally fairly clear skin. Lately, I have been experiencing persistent itchiness and rashes on my arms and neck. I have since ceased using body lotion, makeup and beauty soaps. After scratching, the itchy spots open to sores that are not pretty to look at.  
Dr Rachna Pande
Dr Rachna Pande
Times Reporter