Today, UAE Exchange celebrates the completion of four years in Rwanda, while its global operations celebrate 34 years. It was on 23rd October, 1980 that this leading global money transfer, foreign exchange and payment solutions brand, had set up its first branch in Abu Dhabi, UAE.
Since then delivering world class customer service has been the single aim of UAE Exchange. This penchant has earned the trust of a strong base of over 6.5 million customers, world over, who entrust UAE Exchange with their hard-earned money to be transferred back home.
UAE Exchange is one brand, which has concentrated on strengthening network not only in sender-focused markets, but also in receiving markets, thus bolstering trust of the customers further. This resulted in building over 700 branches. This network makes UAE Exchange the largest globally networked remittance brand. Currently, UAE Exchange is active in 32 countries. Its strong global team of over 9000 professionals, from across 40 nationalities, works towards achieving total customer delight.
Mr. Y. Sudhir Kumar Shetty, COO – Global Operations, UAE Exchange, said, “We are thankful to all the regulators across markets, where we have our operations, partners and above all our customers for their continuous support and patronage. It is this encouragement, which has fuelled our journey towards excellence for four years in Rwanda, and for the last 34 years, globally. We are sure that it shall inspire us to achieve more. We will continue to remain uncompromised in quality and will leave no stone unturned to shape UAE Exchange into the most admired brand in its class.”
Mr. P. B. Unnikrishnan, Director and Regional Head, East Africa, said, “Our global operations have clocked 34 years, while our Rwanda office completes four, aligning itself to the global vision of being the most admired brand in its class. In this short span of time, we grew stronger, building two branches and earning trust and appreciation of thousands of expatriates by offering them a wide range of money transfer and foreign exchange solutions along with loyalty schemes. Our presence in the region is strong and growing with active operations in Uganda and Kenya too. On this occasion, we reinforce our commitment to continue bringing the best of services to our customers".
UAE Exchange has a sense of passion to serve the customers with warmth, and undertakes activities for the welfare of the society. It is this passion, which made UAE Exchange a market leader, winning it many awards and recognition in the course of this eventful journey.