Life under bombs in Israel and Gaza

When I stood at the border of Israel and Gaza strip, a couple of days ago, the confusion in my thoughts grew bigger as I was trying to remember key issues behind this old conflict between Palestine and the Jewish state. A war I had heard on radio and read in newspapers since I was a child!...

Saturday, November 3, 2018, 9:48 PM

Reorganisation of a sustainable media

The relevance of media will be always here and those who see it as unsustainable might be the same who see the glass as half full. But for economists, they always tell us how they see the world with hidden social patterns that become evident only when one focuses on the essential underlying...

Thursday, June 21, 2018, 11:18 PM

The media is dead, long live the media

If we, the people, kill the traditional media, we will be quick to embrace the new media. That’s why the death of a monarch, in ancient time, was sad but there was quick joy of accepting a new one, hence old phrase: “Le Roi est Mort; Vive le Roi” (French for ‘The King is...

Friday, October 6, 2017, 12:00 AM

We need Brand Rwanda project as soon as yesterday

Like it or not, Rwanda is a brand, just like any other country in the world. In this article I share my views on how Brand Rwanda can be managed. You know Panama hats, right? However, what you may not know is that the hat is actually Ecuadorian, and that Ecuador would spend millions of money to...

Saturday, November 8, 2014, 12:00 AM

Shouldn’t the media rather cover religion more?

The end of last week saw massive religious assemblies in different parts of Rwanda. There was Kibeho and Nyundo where thousands of Catholics gathered to celebrate the Assumption Day to mark the ascension to heaven of the Virgin Mary, mother of Jesus Christ. Services were led by Monsignors Philippe...

Monday, August 25, 2014, 12:00 AM

To our broadcasters: we need appropriate content

JUST A decade ago, Rwanda’s airwaves were opened making it possible for private broadcasters to operate, marking the revolution in the broadcasting sector.  Ten years down the road, with over twenty privately owned radio stations and migration from analogue to digital broadcasting,...

Friday, May 16, 2014, 12:00 AM

Why social media is crucial for customer service delivery

Last week saw Kigali hosting two different events but both linked to customer relations. One was the launch of first ever ranking on the use of social media among individual Rwandans, institutions and businesses.  Secondly, The Service Mag (a local business magazine) came up with another...

Friday, February 7, 2014, 12:00 AM

Why Rwandan businesses need to be socially responsible

As we move closer to the end of the year 2013, business firms are looking forward to entering 2014 on a high.From the festive season’s perspective, one of the good things to share is your company’s Corporate Social Responsibility (CSR) related activities both this year and the upcoming...

Friday, December 6, 2013, 12:00 AM

Rwanda’s government on its own, business is sleeping

All of Rwanda’s branding, business promotion and even customer care campaigns are conducted by government institutions, mainly the Rwanda Development Board (RDB).Sounds like business as usual? No. The situation is different in advanced and developing countries. Business organizations take the...

Saturday, February 9, 2013, 12:00 AM