Rwandatel explanation on Internet disconnection was untruthful

Editor, Just few days ago, Rwandatel’s Corporate Communications Manager Ms. Kabasiita wrote to The New Times letters page in response to a letter written by Ronnie Makuza.

Editor,

Just few days ago, Rwandatel’s Corporate Communications Manager Ms. Kabasiita wrote to The New Times letters page in response to a letter written by Ronnie Makuza.

Mr. Makuza complained about the fact that every Sunday for the last few weeks Internet connection was non-existent.

I would like to add my voice to the clamour. Rwandatel isn’t doing its job. Again, this Sunday, connection disappeared. 

I don’t want another longwinded explanation, I want the problem rectified.

And I don’t want it rectified at 3am on Monday morning, I work on Sundays and I need the Internet then.

Thank you.

 

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