We want to use mobile phones to provide

Babyl recently unveiled an artificially intelligent chatbot that uses machine learning to interact with patients using voice or free text, which is a powered computer programme specialised in medical triage that can provide medical diagnosis. A chatbot is computer programme designed to have a conversation with a human being, especially over the internet.The new feature will be integrated under babyl’s digital healthcare platform. So far, more than 750,000 people have consulted babyl doctors through a mobile phone. This is the first digital healthcare system in Rwanda. The New Times’ Julius Bizimungu sat down with Babyl Rwanda’s deputy chief executive officer, Shivon Byamukama, to understand how the system operates and how it is set to revolutionalise the health sector in Rwanda.
Dr Byamukama speaks during an interview. Timothy Kisambira.
Dr Byamukama speaks during an interview. Timothy Kisambira.
Julius Bizimungu