Rwanda needs to do more on customer care

IN THE last 20 years, Rwanda rose from a country that was at the brink of a failed state to one which is leading by example in many aspects on the African continent. The ‘Kagamecare’ or simply put a universal health care scheme for civil servants and ordinary citizens, the cleanliness of Kigali city, and almost a zero crime rate are a few examples.
The New Times
Times Reporter