Editor, I wish to respond to a story that appeared in The New Times on March 1 concerning hotel managers who blamed business owners over poor customer services. Business owners ought to know that poor services cost them clients and money.
Editor,I think it’s very unfair. Students should be given another chance to re-write their examination. It beats my understanding as to why a student, who fails one examination paper, sometimes by a single mark, should spend another year at school!